This article, published in ACCU Overload in Feb 2009, is my most comprehensive look at how to define and measure business value - from principles to practices. The goal is to demonstrate value delivery concepts while telling a story. Our non-profit organization is trying to act on the CEO’s strategic vision. Along the way they learn concepts for defining and measuring business value including how to integrate the new concepts with their existing Scrum process.

I have received positive feedback on this article. Dr. Bruce Scharlau is using this article and the companion presentation in his masters courses.